Survey
Dear tenant,
In order to have a better view on your stay with BBF and to provide you with a better service we kindly ask you to fill in this survey. Thank you for your co-operation.
A. Which area are or were you staying in?
Airflats
Cityflats
Schumanflats
B. Which apartment are or were you staying in?
(you can find the 4-digit reference on your keyhanger)
C. What is your nationality?
D. What is your age?
E. How did you learn to know about Brussels Business Flats?
Internet
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Via another person
Via HR department
Other:
F. What are your thoughts about our website www.bbf.be?
Very good
Good
Medium
Average
G. Do or did you use the payment facillity on our website to pay your rent or bills via credit card?
Yes
No
H. How many stars would you give to your flat? (General liking)
4 stars
3 stars
2 stars
1 stars
None
I. How many stars would you give to the service given by the BBF team?
4 stars
3 stars
2 stars
1 stars
None
J. How many stars would you give to the cleaning of your apartment?
4 stars
3 stars
2 stars
1 stars
None
K. How long are or were you staying?
> 12 months
> 6 months
> 3 months
> 1 month
< 1 month
L. Do you intend of renting an apartment with us in the future?
Yes
No
Don't know
M. What would you choose to be the main asset(s) to rent in the future with BBF?
(Multiple answers possible)
Very flexible
Good service
Nice apartment
Good price
Easy solution
N. What do you consider to be an asset with BBF compared to staying in a hotel?
(Multiple answers possible)
Privacy
Price
Facilities
Flexibility
Additional comment
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